The most important area of Customer Care / Account Management is understanding What You Want.

We provide you with two nominated Dedicated Internal Account Manager and a Dedicated External Account Manager.

The internal team is responsible for the day to day contact and provide a bespoke flexible service offering to suit your needs. The minimum years experience within our internal team is 5 years, therefore you can be 100% guaranteed of a highly professional contact.

The External Dedicated Account Manager is there to Reduce Your Costs. High quality service levels are given at Universal, therefore we can focus on being pro-active with product analysis, market updates, ordering analysis and continued cost reduction.

We specialise in office products, so let us do all the work and present a bespoke Business Review to you. Please ask for a demonstration of how we currently manage one of our many corporate clients.